Thank You for Booking with Us – What’s Next?
What’s the Next Step?
1. Wait for a Confirmation from Walker Thailand
Our team at Walker Thailand will double-check your booking details to ensure everything is correct and complete. Once the booking is verified, you’ll receive an E-Voucher by email, which you’ll need to show during check-in on your travel date.
Note: You should receive your E-Voucher within 24 hours. If you don’t hear back from us after 24 hours, please contact us right away.
We check all details carefully to make sure your trip goes smoothly and without any problems. :’)
2. Review Your E-Voucher
Once you’ve received your E-Voucher, please check all the details again. Make sure everything is correct, including your travel date, route, and pick-up/drop-off point.
If you’d like to change your pick-up location, drop-off location, or travel date, please notify Walker Thailand as soon as possible.
Note: Changes, edits, or cancellations made at least 2–3 days before your travel date usually come with no extra cost (depending on the policies of our partner companies).
If You Booked a Transfer Service
On the day of your transfer, please wait at your hotel’s Lobby (near the entrance) at the scheduled pick-up time.
For example, if your pick-up time is 07:00–07:15 AM, please be at the Lobby from 07:00 AM.
👉 You can check your exact pick-up time in your E-Voucher.
When the driver arrives, show your E-Voucher for identification before boarding. This helps avoid mistakes, especially in Phuket, Phang Nga, and Krabi, where many travelers are joining different tours and transfers every day.
Note: If no driver shows up at the agreed time, please contact us immediately. We’ll help coordinate with the driver as quickly as possible!
Documents Required for Check-In
- National ID card or Passport
- Booking confirmation or E-Voucher (for check-in at the pier)
- 20 THB fee per person (Environmental fee at Tonsai Pier, Phi Phi Island)
Remark: The fee of 20 baht per person is only for those traveling to Phi Phi Island @ Ton Sai Pier, which is paid in cash directly to the municipal officials on Phi Phi Island.
Check-In Procedure at Rassada Pier (Phuket)
- When you arrive at the pier, please check in right away or at least 30–45 minutes before your boat’s departure time.
- Show your E-Voucher to the staff at Rassada Pier and ask which counter you should check in at.
Note: There are many boat companies at Rassada Pier (it can get pretty busy!). Asking the staff will make your check-in much easier. You can also check the details on your E-Voucher to see which boat company counter you need to go to. Just look for the check-in counter of the company you booked with.
If you’re still unsure, check your booking confirmation email under:
👉 “✅ Please Check-In at Counter Service: xxxxx”
or on your E-Voucher under:
👉 “Boat Name: xxxxx”
(as shown in the example below) ㋛
Sample details in E-mail
Sample details in E-Voucher (PDF File)
Show your booking confirmation (E-Voucher) on your mobile phone and prepare your passport/ID card for check-in at the service counter. You will then receive your ferry ticket and access card from the staff before boarding the ferry.
⚠️ Please do not lose them – without these, you will not be able to board the ferry.⚠️
For other piers (not Rassada Pier, Phuket): simply present your E-Voucher at the counter for check-in and boarding as usual.
Overview @Rassada Pier, Phuket
** Please do not buy a new ferry ticket under any circumstances. Your ticket is already confirmed, and same-day changes/cancellations are not possible. **
If you need urgent assistance, you can reach us at!
WhatsApp: +66980516083 (Teddy)
Phone: 0980516083 (Teddy)
- Facebook page: Walker Thailand: Ferry Booking จองตั๋วเรือไปเกาะพีพี ภูเก็ต กระบี่
Summary – What to Do After Booking?
Please wait for confirmation and your E-Voucher by email.
Check your booking details again in the E-Voucher.
👉 I’d like you to take a close look at your hotel pick-up location. If it’s wrong, problems might follow—like extra transfer costs or even missing your ferry. So please double-check this for me. I really want your trip to be smooth and stress-free, and I promise to do my best for you! :’)Prepare your documents for check-in (Passport/ID card).
Keep 20 THB cash per person ready for the environmental fee at Tonsai Pier, Phi Phi Island.
❌ Don’t buy another ferry ticket (seriously, please don’t!) ❌
Some people might try to trick you. (_ _)//
And remember—you’re not alone! If you face any issues or have any questions, just message me on WhatsApp or our Facebook Page. I’m always happy to chat and give advice. ㋛
